All Episodes
Episodes
036 - Five Upgrades Your Guests Want to See
As a host and property owner, you must protect your income investment by attracting and retaining quality short-term guests. To accomplish this, it's important to ensure that each property is updated with all, or at...
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035 - STRR - 7 Ways to Handle a Bad Review
It’s bound to happen sooner or later… a bad review.  While you can do your best every single day, you will never be able to make everyone happy all the time. How should you react when you get a bad review?  What...
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034 – Why Negative Reviews Are Good for Business
Most hosts freak out when they get a negative review but negative reviews are good. They are necessary, lest your guests see you as “too good to be true.” Michelle explains how negative reviews are good in this...
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033 – STRR – The Seven Steps to Start Up a BNB
In this Short Term Rental Revenue Best of... Michelle gives you the seven steps to starting your own STR and tells you what type of expenses you can expect when starting your STR business. A BONUS episode (005) will...
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032 – I Need Your Help
Most conservatives are used to being “fact-checked” or having our posts deleted or blocked by the big social media companies. Facebook, however, has prevented us from running ads to promote our upcoming summit and...
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031 - STRR - All about STRs & Why Now is the Perfect Time to Invest in Them
In this episode, you get to learn a little more about Michelle and her background in investing: how she got started and who her mentors were and are. She also explains exactly what it is about Short Term Rentals that...
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030 – The NEW & Better SOP for Your Business
Michelle explains that the NEW WAY to create your business’ SOP is even easier than ever. Plus, it’s a better way and is nearly foolproof. What is it?  Capturing.  Listen to this episode, open a Loom & Trello...
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029 - STRR - Why is Pricing so Dang Hard?
Just tell me how to price my short-term rental already!  We hear you but it’s not that easy and Michelle explains why in this week’s podcast. She also gives you options because we all need and want options. Pricing...
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028 – Messaging, Chats, Voice, & AI Communication for Your Short-Term Rentals
This episode is packed full of tech tools designed to help you with messages, chats, voice, and AI communications. Here are what we think are the best websites you can go to in order to get your guest communication...
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027 - STRR - Creating Your SOP: How to Put Your Business on Autopilot
Creating your company’s Standard Operating Procedures begins by taking inventory of everything you do each and every day, down to the smallest detail, and creating a Manual of the Systems and Processes that you’ve...
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026 - Why You Need a VA from the Philippines from OnlineJobs.ph
Michelle explains why she believes you’ll pay less for a better and more loyal VA by using OnlineJobs.ph as opposed to an agency. This episode has tips and tricks to hiring your first Virtual Assistant and why...
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025 - STRR - Did You Just Create a J-O-B for Yourself? Plus, Our SmartBNB Messages
In this episode, Michelle reminds you how and why you must create your business' SOP (Standard Operating Procedures), your Systems, and your Processes. The only way you are ever going to be able to step out of your...
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